The right franchisees will generate higher sales, and if you are charging a percentage of those sales this directly improves your return. Weaker franchisees just don’t generate the same sales performance, but also don’t run their franchised business as well as they could – leading to higher staff turnover, lower customer satisfaction and more of their time spent firefighting and not enough spent on growing their and your business.
Read MorePre COVID-19 Swimlane charts at Be Astute were created using good old fashioned wall paper.
We’d take a roll of wallpaper; nothing too cheap - the John Lewis sale bin is a mine of useful material; a pack of post-it stickers, a box of sharpie pens (other pen types are available) and a packet of chocolate hobnobs, then find the room with the biggest table in the building (though one occasion a floor worked better) and start to draw.
Read MoreIf I were to ask you to score your staff team out of ten what would you give? What about the individuals in that team? I would expect there to be a range – from the 5/10s who will not be around for very long to the 10/10 superstars. …..
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